Pickup & Delivery

Towing your boat shouldn't be the hardest part of owning it. We started offering pickup and delivery because customers were tired of the hour-each-way trailer pull just to drop a boat for service — and tired of taking a Saturday off the water to do it.

If you're storing locally, slipped on Lake James, Crooked Lake, the Lake of the Woods chain, or anywhere in Steuben County or its neighbors, we can come to you. Drop your keys, leave the boat where it sits, and we'll handle the rest. You get your weekend back, your boat gets the work it needs, and you don't have to think about the logistics in between.

Local pickup and delivery is included on most service bundles within Steuben County and our standard service radius — Lake James, Crooked Lake, Lake of the Woods, Snow Lake, Big & Little Otter, and the surrounding chain. Beyond that radius, we quote at a transparent per-mile rate before we move.

For longer hauls — northern Michigan, the Ohio line, the lower Indiana lakes — we coordinate timing so the trip makes sense for both of us. We don't bury transport costs in service estimates and we don't pad mileage. The number we quote is the number on the invoice, period. Most service customers pick the included delivery option once and never go back to towing themselves.

We tow with marine-rated equipment: properly rated trucks, calibrated brake controllers, and trailers matched to the boat we're moving. Every tow is fully insured, with our policy covering the boat from the moment our equipment touches it until it's safely returned to your dock, lift, or driveway.

We inspect tie-downs, transom straps, and trailer condition before every tow — a high percentage of boat-on-trailer incidents trace back to a forgotten transom strap or a worn coupler, and we don't roll until that's right. For lakefront pickup where the boat lives in the water, we coordinate launch timing, run the boat to the ramp ourselves, and handle haul-out. The same in reverse for delivery.

Pickup-delivery isn't a separate transaction; it's a piece of the service flow. When you book a winterization, a major repair, or a detail, we slot the transport timing into the schedule so the boat moves when the shop is ready for it — not a week early to sit in our yard, and not a week late so you're without it longer than necessary.

For seasonal launch and haul-out, we book in blocks across April–May and September–October so customers get the day they actually want, not whatever's left. The earlier in the season we have your dates, the better. We handle the planning so you don't have to keep a separate calendar for it.

Spring launch and fall haul-out are the two days of the year most likely to go sideways for owners who do it themselves: ramp lines, trailer issues, miscommunication on slips. We do this in volume across the season and have it down to a routine. Book early, hand us the date, and we'll handle the rest — including coordination with marinas, slip neighbors, and lift services on the lakes where that matters.